The annual salary statistics of customer service representatives in Hagerstown-Martinsburg, West Virginia is shown in Table 1. The wage statistics of customer service representatives in Hagerstown-Martinsburg is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $26,480 |
| 25th Percentile Wage | $31,040 |
| 50th Percentile Wage | $36,810 |
| 75th Percentile Wage | $43,320 |
| 90th Percentile Wage | $52,820 |
Table 1 shows the average annual salary for customer service representatives in Hagerstown-Martinsburg, West Virginia in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $52,820. The median (50th percentile) annual salary is $36,810. The average annual salary for the bottom 10 percent earners is $26,480.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $36,810 | 1.22% | 33.88% |
| 2021 | $36,360 | 10.09% | - |
| 2020 | $32,690 | 6.39% | - |
| 2019 | $30,600 | 0.52% | - |
| 2018 | $30,440 | 3.65% | - |
| 2017 | $29,330 | 0.68% | - |
| 2016 | $29,130 | 0.34% | - |
| 2015 | $29,030 | 2.51% | - |
| 2014 | $28,300 | 6.43% | - |
| 2013 | $26,480 | 8.08% | - |
| 2012 | $24,340 | - | - |
From Table 3 we note that the median annual salary of $36,810 in Hagerstown-Martinsburg is in the middle of salary range for customer service representatives in state of West Virginia. In comparison, the annual salary of customer service representatives in Hagerstown-Martinsburg is 1.4 percent (1.4%) lower than that in the highest paying Huntington-Ashland and 40.8 percent (40.8%) higher than that in the lowest paying Steubenville-Weirton.
| Cities/Areas | Median Annual Salary |
|---|---|
| Huntington-Ashland | |
| Washington-Arlington-Alexandria | |
| Hagerstown-Martinsburg | |
| Winchester | |
| Cumberland | |
| Charleston | |
| North Central West Virginia nonmetropolitan area | |
| Wheeling | |
| Parkersburg-Marietta-Vienna | |
| Morgantown | |
| Weirton-Steubenville | |
| Beckley | |
| Southern West Virginia nonmetropolitan area | |
| Steubenville-Weirton |