The annual salary statistics of customer service representatives in New York-Northern New Jersey-Long Island, New York is shown in Table 1. The wage data of customer service representatives in New York-Northern New Jersey-Long Island is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $31,770 |
| 25th Percentile Wage | $37,040 |
| 50th Percentile Wage | $46,200 |
| 75th Percentile Wage | $59,150 |
| 90th Percentile Wage | $73,220 |
Table 1 shows the average annual salary for customer service representatives in New York-Northern New Jersey-Long Island, New York in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $73,220. The median (50th percentile) annual salary is $46,200. The average annual salary for the bottom 10 percent earners is $31,770.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $46,200 | 2.08% | 22.06% |
| 2021 | $45,240 | 5.55% | - |
| 2020 | $42,730 | 4.89% | - |
| 2019 | $40,640 | 3.69% | - |
| 2018 | $39,140 | 1.74% | - |
| 2017 | $38,460 | 0.03% | - |
| 2016 | $38,450 | 1.77% | - |
| 2015 | $37,770 | 0.53% | - |
| 2014 | $37,570 | 2.42% | - |
| 2013 | $36,660 | 1.77% | - |
| 2012 | $36,010 | - | - |
From Table 3 we note that with a median annual salary of $46,200, New York-Northern New Jersey-Long Island is the second highest paying city for customer service representatives in state of New York, following the highest paying city Ithaca (median annual salary of $48,760). Compared with Ithaca, the median annual salary of customer service representatives in New York-Northern New Jersey-Long Island is 5.3 percent (5.3%) lower.