The annual salary statistics of customer service representatives in Chicago-Joliet-Naperville (IL-IN-WI Area), Illinois is shown in Table 1. The wage information of customer service representatives in Chicago-Joliet-Naperville (IL-IN-WI Area) is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $29,990 |
| 25th Percentile Wage | $33,770 |
| 50th Percentile Wage | $39,890 |
| 75th Percentile Wage | $49,310 |
| 90th Percentile Wage | $62,730 |
Table 1 shows the average annual salary for customer service representatives in Chicago-Joliet-Naperville (IL-IN-WI Area), Illinois in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $62,730. The median (50th percentile) annual salary is $39,890. The average annual salary for the bottom 10 percent earners is $29,990.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $39,890 | 5.34% | 12.38% |
| 2021 | $37,760 | -2.54% | - |
| 2020 | $38,720 | 3.49% | - |
| 2019 | $37,370 | 1.85% | - |
| 2018 | $36,680 | 2.89% | - |
| 2017 | $35,620 | 1.63% | - |
| 2016 | $35,040 | 0.68% | - |
| 2015 | $34,800 | -1.75% | - |
| 2014 | $35,410 | 0.73% | - |
| 2013 | $35,150 | 0.57% | - |
| 2012 | $34,950 | - | - |
From Table 3 we note that with a median annual salary of $39,890, Chicago-Joliet-Naperville (IL-IN-WI Area) is the highest paying city for customer service representatives in state of Illinois, followed by Bloomington (median annual salary $38,050). In comparison, the median annual salary of customer service representatives in Chicago-Joliet-Naperville (IL-IN-WI Area) is 4.6 percent (4.6%) higher than that in Bloomington.
| Cities/Areas | Median Annual Salary |
|---|---|
| Chicago-Joliet-Naperville (IL-IN-WI Area) | |
| Bloomington | |
| Decatur | |
| East Central Illinois nonmetropolitan area | |
| Champaign-Urbana | |
| West Central Illinois nonmetropolitan area | |
| Rockford | |
| South Illinois nonmetropolitan area | |
| Peoria | |
| Springfield | |
| Northwest Illinois nonmetropolitan area | |
| Carbondale-Marion | |
| Chicago-Joliet-Naperville (IL Metropolitan Division) | |
| Danville | |
| Kankakee-Bradley | |
| Bloomington-Normal |