The salary statistics and trend of customer service representatives in the industry of newspaper, periodical, book, and directory publishers are shown in the following tables and chart. In Table 3 we compare customer service representative salaries in different industries within the information sector.
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $22,270 |
| 25th Percentile Wage | $27,320 |
| 50th Percentile Wage | $34,820 |
| 75th Percentile Wage | $46,370 |
| 90th Percentile Wage | $59,440 |
Table 1 shows the average annual salaries for customer service representatives in the industry of newspaper, periodical, book, and directory publishers. The salaries are shown in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) customer service representatives is $59,440. The median annual salary (50th percentile) is $34,820. The average annual salary for the bottom 10 percent customer service representatives is $22,270.
The table and chart below show the trend of the median salary of customer service representatives in the industry of Newspaper, Periodical, Book, and Directory Publishers from 2012 to 2017.
| Year | Median Salary | Yearly Growth | 5-Year Growth |
|---|---|---|---|
| 2017 | $34,820 | 3.04% | 12.21% |
| 2016 | $33,760 | 1.16% | - |
| 2015 | $33,370 | 2.43% | - |
| 2014 | $32,560 | 4.08% | - |
| 2013 | $31,230 | 2.11% | - |
| 2012 | $30,570 | - | - |
The average salaries of customer service representatives in 22 industries within the information sector are shown in Table 3. For salary information of customer service representatives in a specific industry, use the links in the table.
Back to: Salary of customer service representatives in the industry sector of information.