The salary statistics of customer service representatives in the industry sector of transportation and warehousing are shown in Table 1. In Table 2 we compare customer service representative salaries in different industries within the transportation and warehousing sector.
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $23,720 |
| 25th Percentile Wage | $28,890 |
| 50th Percentile Wage | $36,560 |
| 75th Percentile Wage | $48,340 |
| 90th Percentile Wage | $60,880 |
Table 1 shows the average annual salary for customer service representatives in the industry sector of transportation and warehousing. The salaries are shown in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) customer service representatives is $60,880. The median annual salary (50th percentile) is $36,560. The average annual salary for the bottom 10 percent paid customer service representatives is $23,720.
The table and chart below show the trend of the median salary of customer service representatives in the industry sector of transportation and warehousing from 2012 to 2018.
| Year | Median Salary | Yearly Growth | 6-Year Growth |
|---|---|---|---|
| 2018 | $36,560 | 4.60% | 11.76% |
| 2017 | $34,880 | 1.23% | - |
| 2016 | $34,450 | 2.09% | - |
| 2015 | $33,730 | 0.77% | - |
| 2014 | $33,470 | 1.37% | - |
| 2013 | $33,010 | 2.27% | - |
| 2012 | $32,260 | - | - |
The average salaries of customer service representatives in two industries in the transportation and warehousing sector are shown below. For detailed customer service representative salary information in a particular industry, use the links provided below.
| Industry Name | Median Annual Salary |
|---|---|
| Specialized Freight Trucking | |
| General Freight Trucking | |
Data source: The national compensation survey conducted by the U.S. Bureau of Labor Statistics (BLS) in 2018 and published in April 2019 [1].