The salary statistics and trend of customer service representatives in the industry of electric power generation, transmission and distribution are shown in the following tables and chart. In Table 3 we compare customer service representative salaries in different industries within the utilities sector.
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $27,150 |
| 25th Percentile Wage | $34,910 |
| 50th Percentile Wage | $44,930 |
| 75th Percentile Wage | $57,110 |
| 90th Percentile Wage | $70,850 |
Table 1 shows the average annual salaries for customer service representatives in the industry of electric power generation, transmission and distribution. The salaries are shown in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) customer service representatives is $70,850. The median annual salary (50th percentile) is $44,930. The average annual salary for the bottom 10 percent customer service representatives is $27,150.
The table and chart below show the trend of the median salary of customer service representatives in the industry of Electric Power Generation, Transmission and Distribution from 2012 to 2017.
| Year | Median Salary | Yearly Growth | 5-Year Growth |
|---|---|---|---|
| 2017 | $44,930 | 2.85% | 16.49% |
| 2016 | $43,650 | 3.07% | - |
| 2015 | $42,310 | 3.85% | - |
| 2014 | $40,680 | 4.42% | - |
| 2013 | $38,880 | 3.50% | - |
| 2012 | $37,520 | - | - |
The average salaries of customer service representatives in seven industries within the utilities sector are shown in Table 3. For salary information of customer service representatives in a specific industry, use the links in the table.
| Industry | Median Annual Salary |
|---|---|
| Natural Gas Distribution | |
| Fossil Fuel Electric Power Generation | |
| Utilities | |
| Electric Power Generation, Transmission and Distribution | |
| Nuclear Electric Power Generation | |
| Hydroelectric Power Generation | |
| Water, Sewage and Other Systems | |
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