The highest-paying states for customer service representatives (ranked by average annual salary) are listed in Table 1. The entry level salary (as measured by the salary of the lowest 10% paid earners) and the number of employment of customer service representatives in those states are also shown in the table. As shown in the table, with an annual salary of $47,770, District of Columbia is the highest paying state for customer service representatives. It is followed by Massachusetts (average annual salary $45,950). The salary and employment information is computed from data published by U.S. Bureau of Labor Statistics (BLS) in April 2023 [1]. For more salary information of customer service representatives in a specific state, use the links in the table.
| Rank | State | Average Salary i | Entry Level Salary i |
# of Empl. i |
|---|---|---|---|---|
| 1 | District of Columbia | $47,770 |
$34,070 | 6,210 |
| 2 | Massachusetts | $45,950 |
$32,770 | 65,250 |
| 3 | Minnesota | $44,830 |
$30,850 | 58,340 |
| 4 | Washington | $44,790 |
$33,510 | 50,160 |
| 5 | New York | $44,700 |
$31,390 | 145,480 |
| 6 | California | $44,280 |
$33,260 | 206,340 |
| 7 | Connecticut | $42,550 |
$29,350 | 30,140 |
| 8 | New Jersey | $42,480 |
$29,650 | 62,490 |
| 9 | Rhode Island | $41,670 |
$30,620 | 10,600 |
| 10 | New Hampshire | $39,840 |
$29,100 | 13,260 |
| 11 | Alaska | $39,640 |
$30,160 | 2,220 |
| 12 | Vermont | $39,470 |
$29,950 | 3,860 |
| 13 | Colorado | $39,410 |
$30,060 | 49,170 |
| 14 | Wisconsin | $39,090 |
$28,130 | 60,840 |
| 15 | Oregon | $39,090 |
$30,270 | 30,050 |
| 16 | Delaware | $39,030 |
$28,630 | 7,200 |
| 17 | Maryland | $38,870 |
$28,510 | 47,110 |
| 18 | Iowa | $38,860 |
$27,240 | 29,580 |
| 19 | Illinois | $38,720 |
$29,590 | 114,990 |
| 20 | Ohio | $38,060 |
$27,840 | 104,820 |
| 21 | Indiana | $38,020 |
$27,620 | 54,640 |
| 22 | North Dakota | $37,920 |
$29,070 | 5,850 |
| 23 | Maine | $37,760 |
$29,500 | 9,590 |
| 24 | Pennsylvania | $37,700 |
$27,110 | 119,300 |
| 25 | Missouri | $37,450 |
$27,710 | 45,010 |
| 26 | Michigan | $37,430 |
$27,670 | 82,200 |
| 27 | Hawaii | $37,320 |
$30,000 | 8,250 |
| 28 | Montana | $37,190 |
$26,270 | 4,970 |
| 29 | Arizona | $37,180 |
$28,960 | 106,950 |
| 30 | Nevada | $37,120 |
$27,400 | 32,390 |
| 31 | Texas | $36,680 |
$26,360 | 325,840 |
| 32 | Florida | $36,640 |
$28,010 | 250,410 |
| 33 | Tennessee | $36,630 |
$24,170 | 72,620 |
| 34 | Idaho | $36,550 |
$24,310 | 19,020 |
| 35 | Virginia | $36,550 |
$26,440 | 70,850 |
| 36 | Utah | $36,490 |
$27,610 | 53,870 |
| 37 | Nebraska | $36,360 |
$28,690 | 16,590 |
| 38 | South Dakota | $36,290 |
$27,420 | 8,490 |
| 39 | North Carolina | $36,230 |
$24,960 | 89,500 |
| 40 | Georgia | $35,720 |
$25,430 | 111,510 |
| 41 | Kansas | $35,460 |
$25,950 | 32,920 |
| 42 | Kentucky | $35,200 |
$24,760 | 35,830 |
| 43 | New Mexico | $35,060 |
$25,640 | 20,280 |
| 44 | Wyoming | $35,060 |
$25,420 | 1,840 |
| 45 | West Virginia | $34,940 |
$23,220 | 11,300 |
| 46 | South Carolina | $34,870 |
$23,680 | 55,720 |
| 47 | Alabama | $34,680 |
$24,250 | 34,450 |
| 48 | Arkansas | $34,510 |
$26,160 | 19,200 |
| 49 | Oklahoma | $34,460 |
$23,330 | 33,210 |
| 50 | Virgin Islands | $33,040 |
$24,590 | 290 |
| 51 | Louisiana | $32,310 |
$24,070 | 28,150 |
| 52 | Mississippi | $30,700 |
$23,900 | 21,000 |
| 53 | Guam | $26,520 |
$20,540 | 780 |
| 54 | Puerto Rico | $22,060 |
$17,680 | 20,830 |